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Full-service restaurant shift-swap SOP - a verbal agreement is not a swap and skill mismatch is not a swap: who swaps with whom, how far ahead, who approves, and who owns a missed shift, settled on one page

Works with Claude / GPT-4 class

Full-Service RestaurantBeginner

Shift swaps drain more of a scheduling supervisor's patience...

Full-service restaurant front-of-house skill coverage early warning - when only one person can run the host stand, take orders, or close out the register, one absence collapses the shift

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

Front-of-house in a full-service restaurant is not one job...

Full-service restaurant purchasing - pre-holiday stocking and supplier shutdown alert - first ask every supplier exactly when they stop and restart, then back-schedule what to stock and how much, with freezable, short-life, and unstockable split from the day of ordering

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

Pre-holiday stocking fails for one root cause far more often...

Full-service restaurant holiday promotion post-mortem - promo week against a baseline week across traffic, check average, and margin-after-discount, to answer whether the buzz actually made money

Works with Claude / GPT-4 class

Full-Service RestaurantAdvanced

The usual holiday post-mortem concludes "great energy" -...

Full-service restaurant checkout-dispute scripts - "we never ordered this," "my discount didn't apply," "round it down," "split the bill" - four counter disputes answered by procedure, not by arguing back

Works with Claude / GPT-4 class

Full-Service RestaurantBeginner

Checkout is the moment guests care most about price and the...

Full-service restaurant prep cook - yield variance audit - weigh actual yield against the cost card's assumption; low reads check the knife or the goods, high reads check what should have been trimmed away, and a two-cutter same-lot test splits people problems from product problems

Works with Claude / GPT-4 class

Full-Service RestaurantAdvanced

The yield written on a cost card became an assumption the...

Full-service restaurant liquor empty-bottle reconciliation audit - POS sales, inventory variance, and empty-bottle recovery checked three ways, run-direction and recovery-loss kept separate, document-explained differences listed apart, variance reported without naming anyone

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

Liquor is the highest-value, most portable stock in a...

Full-service restaurant complaint analysis - one month of tickets sorted into "fix the process," "train the person," and "structurally unsolvable" buckets, so every complaint stops ending in "more training"

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

The chronic failure of complaint analysis is that every...

Full-service restaurant complaint escalation checklist - foreign objects, burns, and large billing disputes, with per-level time limits and actions; what happens in the first minute of a red-line complaint decides how it ends

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

The costliest complaint mistakes happen in the first...

Full-service restaurant count-variance review SOP - when the month doesn't balance, no adjusting entries first: blind recount by a second person, chase four document classes, probe three process leaks; what clears adjusts with paperwork attached, what doesn't hangs as unresolved, never force-balanced

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

The most common wrong move when a monthly count comes out...

Full-service restaurant loss-nature analyzer - months of losses split into structural, cyclical, and one-off, every baseline anchored to this store's own history, answering "stem the bleeding or hold on" before anyone asks "should I close"

Works with Claude / GPT-4 class

Full-Service RestaurantAdvanced

Three losing months in, the answer an owner wants is "should...

Full-service restaurant owner rent-reduction script - open six months before lease expiry, lead with your own rent-to-revenue ratio instead of pleading, three escalating offers plus a walk-away floor, and an exit that stays civil even when talks fail

Works with Claude / GPT-4 class

Full-Service RestaurantIntermediate

Rent talks usually die of posture: open with hardship...