complaint handling

3 prompts

Bakery store manager - wrong or late cake order scripts: the fix comes first, four counter sentences that keep the occasion alive

Works with Claude / GPT-4 class

BakeryIntermediate

The customer is at the counter and the inscription is wrong,...

Butcher shop cashier - scripts for weighing disputes: "the bag's on the scale, isn't it," "my scale at home says it's light," "the price doesn't match the tag"

Works with Claude / GPT-4 class

Butcher ShopIntermediate

Weighing disputes at a meat counter differ from produce:...

Butcher shop manager - scripts for meat-quality challenges: how to answer "not fresh," "is it pumped," and "the supermarket is cheaper"

Works with Claude / GPT-4 class

Butcher ShopIntermediate

The three sentences that hurt a meat counter most are these...