Tobacco & liquor store loss prevention - on-the-spot scripts for a counterfeit-liquor accusation - when a customer slams a bottle down and says "you sold me a fake," neither pay on the spot nor push back on the spot; get the receipt, match the batch, seal the bottle for verification, and name a firm reply date to pull the dispute out of emotion and into evidence
Works with Claude / GPT-4 class
Tobacco & Liquor StoreIntermediate
A customer coming back to slap a bottle on the counter and...