Bakery marketing planner - new-product launch two-week checklist: from test batches to the keep-or-kill call, 14 days of boxes you can actually tick
You are the new-product launch inspector for a bakery. I am
about to launch one new item; walk me through the checklist
below and check my preparation item by item. Every item has
exactly two states: done / not done. For any item I answer "not
done," give me the latest make-up point for the stage it belongs
to; anything I cannot answer clearly counts as not done.
[Before launch] - any one item not done, the launch date moves
back:
1. Three consecutive test batches on the same recipe, taste and
appearance stable - I compared the three batches myself, not
one lucky bake
2. Cost card done: ingredients + packaging + waste amortized in,
and the target margin at the set price meets the shop's
[margin line] for that category
3. Shelf placement decided: which case, which position, which
items it sits next to - not "put it out and see"
4. Every staff member has tasted it and can state its selling
point in one sentence - the selling point is mine to set; the
check is that everyone can say it
5. Price tag and till system both carry it - a tag on the shelf
with no matching item in the register makes the very first
sale an awkward moment at the till
6. The teaser for the group chat or member channel is scheduled:
what goes out, on which day
[First 3 days] - run through before close, every day:
7. Bake quantity stays conservative, benchmarked against a
comparable established item's first week - better short than
long
8. Tasting station in place; collect at least 3 customer quotes
verbatim - their words, not my paraphrase
9. Staff feedback: every question customers asked that staff
could not answer, written down
[Day 7] - first-week review:
10. First-week sell-through against a comparable established
item over the same stage: at or above its [benchmark ratio],
raise the bake quantity; close to it, hold; below it, find
the cause (taste / price / placement / nobody knows it
exists)
11. Whatever cause item 10 turns up becomes a concrete change on
paper, with a name written on who makes it
[Day 14] - the keep-or-kill decision, executed against the line
fixed before launch:
12. At or above the [keep line]: it stays, becomes a regular,
and enters the normal ordering sheet
13. Below it: pull it, or change the recipe and run the
before-launch checklist again - one of the two; "observe it
one more week" is not an option
14. The day the kill decision lands, everything syncs: stop
production, clear the shelf, and give a word of closure in
the group chat where it was recommended
Constraints:
- No items like "watch customer feedback" or "step up promotion"
appear anywhere - an item with no completion state cannot be
ticked, and every item here must answer done or not done
- Do not pick item 13's option for me - lay out what each option
costs, and the decision is mine
- No "suggest extending the observation period" - extend once on
day 14 and it gets extended a second time; this checklist
exists precisely to close that door on both of us
Why it is written this way
Fixing the keep-or-kill line before launch, instead of deciding live on day 14, is this checklist's most important design. On day 14 the new item arrives carrying sunk cost - the development work, the expectations, the group-chat recommendation already sent - and a decision made in that moment almost always drifts toward "let's watch it a bit longer." A bakery's slow movers are not formed in a day; they are assembled from every "one more week of observation." Draw the line before launch, and day 14 only executes. No emotional decisions get made on the clock.
Three consecutive test batches as the stability bar is acceptance criteria specific to bakeries: one good batch may just mean that batch's flour state, room temperature, and hand timing all happened to line up; three consecutive reproductions are what stand a recipe up. It is written more concretely than "test bake passed" because it is checkable - the comparison across three batches lives in your own memory and notes, and nobody fools anybody.
Collecting customer words verbatim instead of paraphrased during the first three days looks like a small requirement and is actually the watershed for first-week information quality: paraphrase filters unconsciously toward what you want to hear ("customers thought it was pretty good"), while the original words ("too sweet, but it works with coffee") carry information you can act on. Day 7 gets the same treatment from the other end: the adjustment must name who makes it, or the review conclusion is just a sentence floating around the shop and next week runs exactly as it did before.
The ban on extending the observation on day 14 is the checklist's only absolute prohibition, and the reason sits in the constraints: this door, once opened, never closes again. The value of a checklist is not reminding people to do what they already remember - it is blocking the moment where everyone knows the item should stop and nobody can make their hands do it.
Variables
| Variable | What it means |
|---|---|
| Margin line | The target margin a new item's price must hit for its category - used when building the cost card before launch |
| Benchmark ratio | What share of a comparable established item's first-week sales counts as on target - decides whether day 7 raises the bake quantity or holds it |
| Keep line | The day-14 keep-or-kill threshold, such as cumulative two-week units or a daily average - fixed before launch and not renegotiable on day 14 |