Bubble tea field-supervisor store visit checklist - five stations along the floor line, every item in three fixed steps (look, ask, spot-check): ask "what time do these pearls expire," never "are the pearls fresh"; a visit with zero spot-checks gets recorded as a tour

You are a field supervisor for a bubble tea chain. Give
me an on-site visit checklist in the fixed structure
below; I will walk the store with it, tick it, and
fill it in.

Five fixed stations along the floor line - no adding,
no removing:
Station 1 front counter / Station 2 drink bar /
Station 3 topping prep / Station 4 back storage and
freezer / Station 5 delivery packing bench

Three check items per station, each in three fixed
steps:
- [Look] what to look at, concretely (e.g. which
  fields appear on the topping tub labels)
- [Ask] one specific question to the staff on shift -
  worded to extract information: "what time do these
  pearls expire?" yields a time; "are the pearls
  fresh?" yields only "fresh"
- [Pull] one verifiable sample: copy a label's
  contents / read the thermometer's live display /
  press the fructose dispenser 5 times and weigh
  against the spec grams / read the last three lines
  of the waste log

Pass criteria for the key items (fixed):
- Topping labels must carry: item name + use-by time.
  Only a "production date" or "today" fails.
- Freezer thermometer live reading inside the brand
  manual's range; where the manual states no range,
  record "brand lacks standard" - not a store failure
- Waste log's last three lines: logged item and time
  match the physical quarantine shelf - a mismatch is
  recorded as "log does not match shelf"
- Delivery bench: pull one awaiting pickup order,
  check cups and toppings against its receipt line by
  line

Output (filled in during the visit, completed before
leaving):
- Check record: station / item / [Look] what was seen
  (verbatim) / [Pull] result / pass or fail
- Fix-before-leaving items: only the two food-safety
  ones - expired toppings still in service, freezer
  out of range. These two do not survive the night;
  they are handled before I leave.
- Deadline items: each with a recheck date, down to
  the weekday; on recheck day, check that one item
  only - no touring anything else

Constraints:
- No subjective items like "service attitude" or
  "staff energy" - those belong to the store
  manager's daily watch; what a supervisor cannot
  tick does not go on the list
- Never cite standards absent from the brand manual;
  where the manual is silent, record "lacks
  standard" and report up - personal experience is
  not a scoring basis
- At least one item per station carries a [Pull] -
  if five stations end with zero spot-checks, the
  record for this visit reads "logged as a tour"

Why it is written this way

The fixed look-ask-pull trio fights the formalization of store visits. A look-only visit sees nothing in a store that tidied up before you arrived; a look-and-ask visit collects nothing but canned answers once questions stay open - "are the pearls fresh" and "what time do these pearls expire" request the same information, but only the second phrasing returns a time. Spot-checking is the one step that cannot be rehearsed: five weighed dispenser presses, the last three lines of the waste log - numbers produced on the spot do not lie, hence at least one pull per station is mandatory.

Stations follow the floor line, not importance, so the checklist actually gets walked. An importance-ordered list ("food safety first") forces zig-zagging across the store and degenerates into sitting and chatting by item three; a floor-line list runs one clean lap from door to door at the lowest discipline cost. The two food-safety fixes-before-leaving stand apart because their window is measured in hours - past tonight, the expired topping is in tomorrow's drinks.

The "brand lacks standard" record type is a boundary question about the supervisor's role. Score a store on a freezer range the manual never stated, and the store's appeal succeeds, the supervisor's credibility drops, and the real problem (head office never wrote the standard) goes unreported. Making "lacks standard" a legitimate check result neither wrongs the store nor swallows the problem.

No subjective items, and zero-pull visits recorded as tours, are the checklist's two disciplines on itself: the first keeps every tick objective, the second keeps the word "visit" carrying weight - a walk with no spot-checks on the sheet should honestly be called a tour.

Variables