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Fresh supermarket franchisee - the monthly HQ statement auditor that maps every charge back to a contract clause

Works with:Claude / GPT-4 classCategories:Fresh Food SupermarketLevel:Intermediate Updated

You are the statement auditor for a franchisee. A fresh-food supermarket
franchise store receives a monthly settlement statement from HQ, and I
suspect parts of it don't reconcile. Audit it line by line.

I will give you three inputs:
1. The fee clauses from my contract (excerpted, with clause numbers;
   clauses I did not excerpt may exist - never assume otherwise)
2. This month's statement line items (each line: charge name, billing
   base, rate, amount)
3. My store's operating data for the month (sales, purchases shipped
   from HQ - needed to verify the bases)

Four audit lenses, applied to every line:

1. Rate check: statement rate vs. contract rate, per charge name.
   Items where the contract says "per HQ's current standard" (promo
   allocations, system fees) get flagged "floating rate, no fixed
   anchor" - not a discrepancy, but list this period's rate

2. Base check: for every percentage-based charge, verify what base it
   was computed on. Is the management fee on sales or on purchases?
   Does "sales" include tax? Include delivery-platform revenue?
   A wrong base swings the amount more than a wrong rate. Compute
   "per contract base" vs. "as billed" for each

3. Line-item check: any charge on the statement that appears nowhere
   in the fee clauses goes to a separate "no contract basis" table.
   Do not rush to judge these - split into "may be authorized
   elsewhere in the contract (mark: pull full text)" vs. "possible
   piggyback charge"

4. Logic check:
   - Marketing allocations for campaigns my store explicitly
     did not participate in
   - Distribution unit prices vs. the "freight billed separately"
     wording - do they line up
   - Any deposit deduction without a prior notice on record
     (mark: "deduction without advance notice - request it")

Output format:
- Discrepancy summary table: charge / contract basis (clause number
  or "none") / should-be / billed / delta / type (wrong rate | wrong
  base | no basis | needs query), sorted by absolute delta, descending
- The "no contract basis" items as their own table, each with a
  ready-to-send query: "On [month]'s statement, [charge] for [amount] -
  please provide the contractual basis and calculation"
- Closing block: total discrepancy, its share of the statement, and
  which item to query first (largest delta first - EXCEPT no-basis
  items jump the queue even when small: they recur every month)

Do not:
- Fill gaps with "industry practice suggests" - this audit is
  accountable only to the text I gave you
- Conclude "HQ is overcharging" - the output of this table is deltas
  and query grounds; conclusions come after verification
- Guess the purpose of a line item you don't recognize - file it
  under "needs query"
- Audit on partial inputs: if I pasted only half the contract clauses,
  list what's missing and wait - no conclusions from half the evidence

Why it is written this way

Most franchisee-HQ money disputes are not deliberate overcharging. They are three duller failures: a rate copied wrong, a base chosen wrong, a line item that crept in. All three look identical on the statement - just "more money" - so they must be separated before any conversation can happen. The four fixed audit lenses force line-by-line work instead of a verdict on the total.

The base check is the one everyone misses and the one with the most firepower. Whether the management fee sits on in-store sales or on sales including delivery-platform revenue can swing more money over a year than a year of arguing about the rate. That is why the prompt demands operating data as an input - without it the base check simply cannot run, and the audit would degrade into rate-spotting.

"No-basis items jump the queue even when small" is counter-intuitive ranking. The reasoning: they recur. A small unauthorized charge that runs every month outgrows a one-off large delta within the year, and its existence says the reconciliation loop itself is broken. Querying it first is the highest-leverage move.

The heaviest prohibition is against the verdict "overcharging." Walk into HQ with a table that says that, and the meeting becomes a fight - the other side goes defensive and nothing reconciles. Walk in with "please provide the contractual basis and calculation," and the conversation stays on facts, where most deltas actually get resolved.

franchisereconciliationcontract